Welcome to ELUSIEV
Discover Narciso rodriguez
Delicate. Bold. Irresistible.
Discover YSL
Modern. Fearless. Couture.
Discover Chanel.
Poise. Prestige. Perfection.
NEW IN
Lattafa Khamrah Dukhan Eau de Parfum (For Him)
Regular price
Rs. 2,699.00
Afnan 9PM Eau de Parfum (For Him)
Regular price
Rs. 2,699.00
Dior Sauvage Eau de Parfum (For Him)
Regular price
Rs. 12,399.00
Chanel No. 5 Eau de Parfum (For Her)
Regular price
Rs. 15,999.00
Chanel Bleu de Chanel Eau de Parfum (For Him)
Regular price
Rs. 13,799.00
Word On the street
- Essence sale is now live
- Shipping Worldwide
- Essence sale is now live
- Shipping Worldwide
- Essence sale is now live
- Shipping Worldwide
- Essence sale is now live
- Shipping Worldwide
- Essence sale is now live
- Shipping Worldwide
- Essence sale is now live
- Shipping Worldwide
- packaged with care
- 100% genuine fragrances
- packaged with care
- 100% genuine fragrances
- packaged with care
- 100% genuine fragrances
- packaged with care
- 100% genuine fragrances
- packaged with care
- 100% genuine fragrances
- packaged with care
- 100% genuine fragrances
Frequently asked questions
1. How can I contact Elusiev customer support?
You can reach our customer care team via Live Chat (Monday to Saturday, 10 AM – 7 PM IST) or by emailing us at support@elusiev.in. We typically respond within a few working hours.
You can reach our customer care team via Live Chat (Monday to Saturday, 10 AM – 7 PM IST) or by emailing us at support@elusiev.in. We typically respond within a few working hours.
2. Are Elusiev fragrances 100% original?
Yes — every product sold on Elusiev is 100% authentic and sourced from verified global distributors. We do not deal in testers, replicas, or parallel imports. Certificates of Authenticity for Middle Eastern perfumes are visible on the respective product pages where applicable.
Yes — every product sold on Elusiev is 100% authentic and sourced from verified global distributors. We do not deal in testers, replicas, or parallel imports. Certificates of Authenticity for Middle Eastern perfumes are visible on the respective product pages where applicable.
3. How can I track my order status?
Track your shipment in real time using the "Track My Order" section in your account or via the tracking link sent to your registered email and phone. If your order status shows “Processing,” it will be shipped within 24 business hours.
Track your shipment in real time using the "Track My Order" section in your account or via the tracking link sent to your registered email and phone. If your order status shows “Processing,” it will be shipped within 24 business hours.
4. Why is my order taking longer than expected?
If your delivery has exceeded the Estimated Delivery Date, kindly share your AWB number via chat. We will escalate the issue immediately with the courier for priority resolution.
If your delivery has exceeded the Estimated Delivery Date, kindly share your AWB number via chat. We will escalate the issue immediately with the courier for priority resolution.
5. Is the fragrance I want currently in stock?
If a fragrance is out of stock, click on “Notify Me” on the product page to receive an alert once it’s restocked. If you can't find a fragrance on our website, reach out via chat — we may be able to source it for you.
If a fragrance is out of stock, click on “Notify Me” on the product page to receive an alert once it’s restocked. If you can't find a fragrance on our website, reach out via chat — we may be able to source it for you.
6. Can I return a fragrance I didn't like?
We understand scent is subjective, but due to hygiene and authenticity concerns, we do not accept returns for opened or used products. If the product is sealed and unused, contact us within 24 hours of delivery for resolution.
We understand scent is subjective, but due to hygiene and authenticity concerns, we do not accept returns for opened or used products. If the product is sealed and unused, contact us within 24 hours of delivery for resolution.
7. I received a broken or leaking perfume bottle. What now?
We’re sorry about that! Please send us clear photos or a video of the damage within 24 hours of delivery via email or chat. We’ll resolve it with a replacement or refund as quickly as possible.
We’re sorry about that! Please send us clear photos or a video of the damage within 24 hours of delivery via email or chat. We’ll resolve it with a replacement or refund as quickly as possible.
8. I haven’t received my refund yet. What’s the timeline?
Refunds are typically processed within 3–5 business days from approval and reflect in the original payment method. If it's been longer, share your order ID and refund reference so we can escalate with the payment gateway.
Refunds are typically processed within 3–5 business days from approval and reflect in the original payment method. If it's been longer, share your order ID and refund reference so we can escalate with the payment gateway.
9. Can I update my phone number or delivery address?
Yes — but only before your order is shipped. Contact us via chat or email as soon as possible to modify shipping details.
Yes — but only before your order is shipped. Contact us via chat or email as soon as possible to modify shipping details.
10. My courier tracking hasn’t updated for 24+ hours. What should I do?
Tracking systems may delay updates during transit. If there's no movement after 24–48 hours, contact us with your tracking number — we’ll coordinate with the courier for an update.
Tracking systems may delay updates during transit. If there's no movement after 24–48 hours, contact us with your tracking number — we’ll coordinate with the courier for an update.
11. Why is my shipment stuck in Delhi or Mumbai?
This is completely normal. Courier hubs like Delhi or Mumbai act as transit points. Tracking may pause until the parcel reaches your local delivery center. If the delay exceeds 3 business days, let us know for escalation.
This is completely normal. Courier hubs like Delhi or Mumbai act as transit points. Tracking may pause until the parcel reaches your local delivery center. If the delay exceeds 3 business days, let us know for escalation.
12. My perfume smells like alcohol or nothing at all — is it fake?
Not at all. During transit, perfumes can get shaken or temperature-shocked, making the alcohol more dominant initially. Let the fragrance rest in a cool, dark place for 10–15 days, and the scent will bloom back to normal.
Not at all. During transit, perfumes can get shaken or temperature-shocked, making the alcohol more dominant initially. Let the fragrance rest in a cool, dark place for 10–15 days, and the scent will bloom back to normal.
13. Do you offer Cash on Delivery (COD)?
Yes, COD is available on select pin codes across India. For high-value orders, we may request an OTP or partial advance confirmation.
Yes, COD is available on select pin codes across India. For high-value orders, we may request an OTP or partial advance confirmation.
14. Do you ship internationally?
Currently, Elusiev delivers only within India. We’re actively working on expanding our international shipping network — stay tuned.
Currently, Elusiev delivers only within India. We’re actively working on expanding our international shipping network — stay tuned.
15. Are your fragrances imported or made in India?
Most of our products are imported from UAE, France, the UK, and Italy, and are distributed via authorised partners. Indian niche and artisanal brands are clearly marked in product descriptions.
Most of our products are imported from UAE, France, the UK, and Italy, and are distributed via authorised partners. Indian niche and artisanal brands are clearly marked in product descriptions.
16. What if I have a skin allergy or reaction?
Before applying directly on skin, we recommend a patch test. In rare cases of a reaction, discontinue use immediately and consult a dermatologist. We are not liable for individual allergies caused by ingredients listed on product packaging.
Before applying directly on skin, we recommend a patch test. In rare cases of a reaction, discontinue use immediately and consult a dermatologist. We are not liable for individual allergies caused by ingredients listed on product packaging.
17. Do you offer gift wrapping or handwritten notes?
Yes! At checkout, simply select the gift wrap option and leave your message for a handwritten note. Perfect for birthdays, anniversaries, or special surprises.
Yes! At checkout, simply select the gift wrap option and leave your message for a handwritten note. Perfect for birthdays, anniversaries, or special surprises.
18. Can I request a specific delivery date?
You may request a preferred delivery date during checkout or via chat. While we try our best to accommodate, delivery timelines depend on courier availability and serviceability in your region.
You may request a preferred delivery date during checkout or via chat. While we try our best to accommodate, delivery timelines depend on courier availability and serviceability in your region.
19. What makes Elusiev different from other fragrance websites?
We focus exclusively on premium niche and cult-loved scents, offer transparent authenticity, and deliver hand-packed, detail-oriented experiences. No gimmicks. No fake reviews. Just real perfume people curating for other fragrance lovers.
We focus exclusively on premium niche and cult-loved scents, offer transparent authenticity, and deliver hand-packed, detail-oriented experiences. No gimmicks. No fake reviews. Just real perfume people curating for other fragrance lovers.
Pro Tips- Fragrance settling time: Always let perfumes rest for a few days post-shipping to experience their true notes.
- Storage: Keep bottles away from sunlight and heat. Store in original boxes when possible.
- Longevity: Apply on moisturized skin or pulse points for longer wear.