Privacy Policy

 

Effective Date: [22 June, 2025]
At Elusiev, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website or services.
By accessing our platform or making a purchase, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
  • Personal Information: Name, phone number, email address, delivery address, and payment information (only processed via secure third-party gateways).
  • Order Details: Items purchased, order history, preferences, and communication.
  • Technical Data: IP address, device details, browser type, and cookies for analytics and user experience.
We do not collect or store your card/bank details directly. All online payments are handled through secure and compliant payment gateways.
2. How We Use Your Information
We use your information to:
  • Fulfill and deliver your orders.
  • Process payments and send order updates.
  • Provide customer support.
  • Improve our website, offerings, and customer experience.
  • Send occasional updates, offers, and brand communications (only if you opt in).
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
3. Information Sharing and Disclosure
We may share your information with:
  • Trusted third-party service providers (e.g., courier partners, payment processors, website analytics tools) solely for fulfilling our services to you.
  • Government or law enforcement authorities if required under applicable law.
All partners are obligated to handle your data in compliance with applicable Indian privacy standards.
4. Cookies and Tracking
We use cookies and similar tools to:
  • Enable core website functions.
  • Understand browsing behavior and improve user experience.
  • Measure the performance of our marketing and website features.
You can modify cookie preferences via your browser settings.
5. Data Security
We implement reasonable security practices, including SSL encryption, access control, and periodic system checks to protect your data from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute protection.
6. Your Rights
As per Indian laws, you have the right to:
  • Access, update, or correct your personal information.
  • Withdraw consent for marketing communications.
  • Request deletion of your data, subject to legal and transactional limitations.
To exercise these rights, email us at [Insert your support email].
7. Children's Privacy
Elusiev does not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Effective Date” above. We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns regarding this policy or your data, please contact us at:
support@elusiev.com